There are various ways to obtain support for NUT.
First, be sure to read the FAQ. The most common problems are already addressed there.
Else, you can read the NUT User Manual. It also covers many areas about installing, configuring and using NUT. The specific steps on system integration are also discussed.
Finally, User manual pages will also complete the User Manual provided information. At least, read the manual page related to your driver(s).
If you have still not found a solution, you should search the lists before posting a question.
Someone may have already solved the problem:
Finally, you can subscribe to a NUT mailing list to:
Use the NUT Users mailing list.
In this case, be sure to include the following information:
OS name and version,
exact NUT version,
NUT installation method: from source tarball, package or Subversion,
exact device name and related information (manufacturing date, web pointers, …),
complete problem description, with any relevant traces, like system log excerpts, and driver debug output. You can obtain the latter using the following command, as root and after having stopped NUT:
/path/to/driver -DD -a <upsname>
If you don’t include the above information in your help request, we will not be able to help you!
Post a patch, ask a development question, …
Use the NUT Developers mailing list.